Terms of
Service

1Acceptance of These Terms

These Terms of Service (“Terms”) govern your access to and use of the website astraresults.com and its content (the “Site”). By accessing or using the Site, you agree to be bound by these Terms and by our Privacy Policy and Acceptable Use Policy. If you do not agree, please do not use the Site.

2About Us and Eligibility

The Site is operated by Astra Marketing, Inc. (d/b/a Astra Results Marketing), located at 1101 Brickell Avenue, 8th Floor, Miami, FL 33131, United States. You must be at least 18 years old and able to form a binding contract to use the Site. By using the Site, you represent that you meet these requirements.

3The Site and Our Services

The Site provides information about our digital marketing, SEO, PPC, social media, e-commerce, creative and video production, web design, business consulting, and AI services, and lets you contact us or request a consultation. The Site itself is provided for general informational purposes.

Engagements for paid services are governed by a separate written agreement, proposal, statement of work, or order (a “Services Agreement”), such as our Master Services Agreement. If anything in these Terms conflicts with a signed Services Agreement, the Services Agreement controls for that engagement.

4No Guarantee of Results

Digital marketing results depend on many factors outside our control, including market conditions, competition, search-engine and platform algorithms, your products and pricing, and your own actions. While we apply professional skill and experience, we do not guarantee any specific ranking, traffic, lead volume, conversion rate, revenue, or other outcome, and any examples or past results are not a promise of future performance.

5Fees, Billing, and Payment

Fees, payment terms, and refund or cancellation rules for paid services are set out in your Services Agreement. Except as required by law or stated in that agreement, fees are non-refundable. You are responsible for any applicable taxes.

6Intellectual Property

The Site and its content, including text, graphics, logos, the Astra Results Marketing name and marks, designs, and software, are owned by or licensed to us and are protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal or internal business purposes.

You may not copy, reproduce, republish, distribute, modify, or create derivative works from the Site or its content without our prior written permission. Ownership of deliverables created under a paid engagement is addressed in the applicable Services Agreement.

If you send us feedback, suggestions, or ideas about the Site or our services, you grant us a perpetual, irrevocable, royalty-free license to use them for any purpose without restriction or obligation to you.

7Copyright Complaints

We respect intellectual-property rights and expect users to do the same. If you believe content on the Site infringes your copyright, please send a written notice to [email protected] with a description of the work, the location of the material on the Site, your contact information, and a statement that you have a good-faith belief the use is not authorized. We will review and respond to valid notices and may remove the material in question.

8Acceptable Use

Your use of the Site must comply with our Acceptable Use Policy, which prohibits, among other things, illegal activity, infringement, security violations, scraping, and interference with the Site. Violating that policy is a breach of these Terms.

9Third-Party Services and Links

The Site may contain links to, or integrate with, third-party websites and services (such as advertising and analytics platforms) that we do not control. We provide these for convenience and are not responsible for their content, products, or practices. Your use of any third-party service is subject to that party’s terms.

10Privacy

Our collection and use of personal information through the Site is described in our Privacy Policy, which is incorporated into these Terms by reference.

11Electronic Communications

When you use the Site or contact us, you consent to receive communications from us electronically, including by email or through the Site. You agree that electronic notices, disclosures, and agreements satisfy any legal requirement that such communications be in writing. You may opt out of marketing emails at any time using the unsubscribe link, but we may still send you non-promotional messages about your inquiries or any active engagement.

12Disclaimer of Warranties

The Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and we do not warrant that the Site will be uninterrupted, secure, error-free, or free of harmful components.

13Limitation of Liability

To the fullest extent permitted by law, Astra Results Marketing and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or relating to your use of the Site. Our total liability for any claim relating to the Site (separate from any Services Agreement) will not exceed one hundred U.S. dollars (US $100). Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

14Indemnification

You agree to indemnify and hold harmless Astra Results Marketing and its personnel from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of your use of the Site, your violation of these Terms, or your violation of any law or the rights of a third party.

15Termination

We may suspend or terminate your access to the Site at any time, with or without notice, if we believe you have violated these Terms or for any other reason. Provisions that by their nature should survive termination will survive, including intellectual property, disclaimers, limitation of liability, indemnification, and governing law.

16Governing Law and Disputes

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws rules. You agree that the exclusive venue for any dispute relating to the Site that is not subject to arbitration will be the state or federal courts located in Miami-Dade County, Florida, and you consent to their jurisdiction.

To the extent permitted by law, any dispute will be resolved on an individual basis, and you and Astra Results Marketing waive any right to participate in a class or representative action. Any binding dispute-resolution or arbitration terms in a signed Services Agreement will control for that engagement.

17Changes to These Terms

We may update these Terms from time to time. We will revise the “Last updated” date when we do, and material changes may be posted on the Site. Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

18Miscellaneous

These Terms, together with any applicable Services Agreement and the policies referenced here, are the entire agreement between you and Astra Results Marketing regarding the Site. If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a business transfer. We are not liable for delays or failures caused by events beyond our reasonable control.

19Contact Us